The same week when my husband washed the vehicle he noticed 4 spots that looked as if the clear coat had been rubbed off. I need help…We purchased a 2022 GV70 from Checkered Flag Genesis, Virginia Beach, VA on April 25, 2022. In conclusion, I had a terrible experience at the dealership, and I would not recommend it to anyone. However, this does not excuse his behavior. I would like to thank Lead Tommy Washington, who witnessed the incident and apologized on behalf of Brandon Holly. If I could give Brandon Holly negative stars, I would. Checking with the dealership both cars are still unsold which is comical.

I would have handed over a check for the car that day if I had liked it, but that was not even an option. This was incredibly unprofessional and left me feeling humiliated and embarrassed. When I decided to leave, he yelled at me across the dealership very rudely.

This was incredibly frustrating, as I had requested those cars before leaving on my first drive, and he was fully aware of my interest in them. It took him about ten minutes to reappear, and when I asked him about the other cars, he informed me that someone else had expressed interest in them, and we would need to wait for them to decide. When I returned from the test drive, he disappeared, and I had to ask two other salespeople where he was. Moreover, I requested to test drive three cars, but he only allowed me to drive one. He suggested that I should look for cars in a lower price range, which was completely uncalled for. To start with, he made assumptions about my financial situation without even knowing the facts.

I had the misfortune of dealing with Brandon Holly, one of the salesmen, who was incredibly rude and unprofessional. I am writing this review to express my dissatisfaction with the service I received at the dealership last Saturday.

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